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Read some of the Many 
Letters from our Customers


Sam Giammalvo Auto Sales 
1476 Purchase St. 
New Bedford, MA 02740 

Dear Mr. Giammalvo: 
           I would like to take this opportunity to share with you, our feelings regarding your service and professionalism that have always been provided by you and your sons and the staff. 
           I have been a customer of yours for nearly 30 years now, and in that time I have purchased a number of cars from you. My family and I have always been treated well by you and the staff. You personally have always provided us with a kind word, and service and have taken care of us when there have been mechanical problems with our cars. You truly care about your customers and want to keep them happy. 
          Recently, our car was repaired by your mechanics and shortly after being repaired a problem arose. The time frame that was given to me, by your service department, was too long of a wait and the car had to be serviced. I took it upon myself to have the car repaired at another garage and was forced to have the same repairs done to the car that had been done previously by your staff, along with some additional work. It ended up that some damage was done to the part that your mechanics had replaced. Because I brought this to your attention, you investigated as to why the repairs had not fully been done in the first place. You made a special effort to get to the bottom of the repair and contacted me and basically sent me a reimbursement for the repairs that were done. I found this to be so concerning on your part, along with our phone conversation. I was very surprised, in this day and age, that someone in your position would go so far as to rectify the problem. 
           We are extremely appreciative of your efforts to please your customers and for that we thank you. We hope that Giammalvo's never looses that personal touch that it has with the customer and that we can continue to do business for many years to come. 


                                                                                 Ed & Cindy Silva 

Sam Giammalvo's Auto Sales, Inc.
1476 Purchase Street
New Bedford, MA 02740
Phone: (508) 999-3213
FAX: (508) 999-1343
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