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Subject: Sam & Staff  
Date: Wed, 25 Sep 2002 12:32:55 -0400 
From: gail.d.bouffard@verizon.com    
To: samgauto@samscars.com 
 
 
 
 My sister and I started out a couple of weeks ago looking for a car.  I already knew what I had in mind, a Camry.  I went on the internet and saw 2 Camry's at 2 different dealerships. I went to the first one because it was close to my office and spent 2 hours to no avail due to price. I was quoted a price and the salesman said I was in his range.  We stayed, made out paperwork and took the car for a test drive. When the salesman came back from talking to his manager it was 5,000 over my offer.  My sister and I then left. I was very aggravated at that point. 
 

Second dealer, was Sam's, I must say when I got there I was very irate from the other dealership and Sam was so helpful in calming me down.  I told him what I went through, we spoke a while and then I told him I was interested in a Camry I saw on his web site.  I then told him the price I was able to afford and right away I asked him if I was in the ball park and he said yes and took us to his office. 
 
Sam gave me a figure within a very short period of time, I agreed and purchased the vehicle.  They installed an alarm system which I never had before and Mark (his son)  explained how it worked and all the features on the car.  I have bought many cars and have never been treated as well as at Sam's.  I called one Sunday and Sam answered because I had a question about the alarm system.  I was very surprised he was there, I thought I would leave a message.  Sam answered my question and asked me how I like the car and if they were any problems.  I thought that was very unusual for a dealership, but, that's Sam's. 

I work for a very large communication corporation and all the people are aware of the service and helpful staff that Sam has. 
 
 

Thanks to all, 
 

Gail Bouffard 
Verizon Communications 
 
 
 
 
 
 

 
 

 
Sam Giammalvo's Auto Sales, Inc.
1476 Purchase Street
New Bedford, MA 02740
Phone: (508) 999-3213
FAX: (508) 999-1343
e-mail: samgauto@samscars.com
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